File delivery
Your files will be available to download once payment is confirmed.
Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you're ordering a wearable item, I will contact you to double check that you have selected the correct size. I will ask for the age of the recipient, if a baby/toddler/child size has been selected. I want your order to be perfect, and making sure your selection is correct is very important to me.
Wearables should be hand washed,and laid flat to dry.
Plush items should be hand washed, and laid flat to dry.
I do NOT recommend machine washing OR tumble drying.
I do accept custom orders on select items. If an item is eligible for customization, it will be listed within the item's description.
At this time, I do not offer gift wrapping.
I ship daily, and pack orders from 8am to 4pm Monday through Friday, CDT. Occasionally, our mail carrier arrives before I get the days mail completely packed. If your order happens to be one that didn't make it out, I will notify you that your order will go out the next day.
Please please please, remember that Etsy's estimated shipping times are an average, quoted directly from USPS. It can take an extra day or 2, especially if there is a weekend inside that estimate.